Return Policy

Return Policy for Venture X LLC (www.attorneymasterplan.com)

Thank you for shopping with Venture X LLC at https://www.attorneymasterplan.com. We strive to provide exceptional products and services to our valued customers. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your experience with us remains positive.

General Return Guidelines

  1. Eligibility: Returns are accepted within 30 days from the date of purchase. To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
  2. Proof of Purchase: Please retain your proof of purchase (receipt or order confirmation) as it will be required to process your return.
  3. Non-Returnable Items: Certain items are not eligible for return due to hygiene or safety reasons, including but not limited to:
    • Custom website design or development services already in progress or completed.
    • Personalized branding or marketing materials created for your firm.
    • Digital products or templates that have been customized or downloaded.
  4. Information Products: For digital or information products (e.g., e-books, online courses), returns are accepted within 30 days of purchase if the product has not been accessed or downloaded. Once accessed or downloaded, these products are non-returnable.
  5. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method and insuring the package for your protection.

Return Process

  1. Initiating a Return: To initiate a return, please contact our customer service team at support@attorneymasterplan.com within 30 days of receiving your order. Please provide your order number and reason for the return.
  2. Return Authorization: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to proceed with the return.
  3. Packaging: Please securely package the item(s) you are returning, ensuring they are adequately protected to prevent damage during transit.
  4. Return Shipment: Ship the package to the address provided along with the RMA number. Please include a copy of your original proof of purchase inside the package.
  5. Inspection and Processing: Upon receiving the returned item(s), our team will inspect them to ensure they meet our return policy criteria. Once approved, refunds will be processed within 5-7 business days to the original form of payment.

Refunds

  • Original Payment Method: Refunds will be issued to the original method of payment used for the purchase.
  • Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts.

Contact Us

If you have any questions or concerns regarding our return policy or the return process, please don’t hesitate to contact our customer service team at support@attorneymasterplan.com. We are here to assist you and ensure your satisfaction.

Last Updated: October 28, 2024